The Practitioner's Client Contract

Les Conditions

Générales de Vente

The Practitioner's Client Contract

ARTICLE 1 PRESENTATION OF THE PARTIES

This contract for the provision of services (hereinafter the "Contract") governs the contractual

relationship between:

-The Client (hereinafter the "Client"),

-The Provider: LE MOIGNE Coralie, practising as a sole trader.

Under the following name : Coralie LE MOIGNE Naturopath Reflexologist.

The Provider's business registration number (SIREN) is: 909 488 694

The Provider's address is: 33 avenue des Lauriers 06160 JUAN LES PINS.

The parties are referred to individually as a "Party" or collectively as the "Parties".



ARTICLE 2 PRIOR DECLARATIONS BY THE PARTIES

The Customer declares and warrants to the Service Provider :

- he/she is at least 18 years old and has the legal capacity to enter into this Agreement, or is accompanied

by his/her legal representative,

- they are not pregnant and/or suffering, to the best of their knowledge, from any illness (congenital or

acquired) or, if this is the case, they are under the care of a doctor who holds a recognised state diploma

and is registered with a medical association in France.

The Consumer Customer acknowledges having read the contents of this Contract before committing

him/herself, which includes the mandatory pre-contractual information set out in articles L111-1 and L111-

2 of the French Consumer Code.

The Customer declares that he/she has been fully informed of the nature of the Services, which are the

subject of the Contract, and acknowledges that the Service Provider has been entirely at his/her disposal

to inform him/her of everything that was decisive according to the needs expressed by the Customer.




ARTICLE 3 NATURE OF THE CONTRACT AND DESCRIPTION OF THE SERVICES

This Agreement constitutes a contract for the provision of services, governed by the Consumer Code in

respect of consumer customers.

The activities carried out by the Provider in his practice are as follows:

Naturopathy: Vitality assessment with a Vital Hygiene Plan (1h45) €75

Naturopathy: Follow-up with VHP update (1 hour) €65

Auriculotherapy (1hr30) €70

Foot reflexology with half-leg lymphatic massage (1hr30) €70

Dien Chan facial reflexology (1h30) €70

Iridology (1h) €50

Relaxation Express (Dien Chan or Foot Reflexology 30 minutes) €35

Children's reflexology (50 min.) €50

Floritherapy 30ml (Dr Bach and Australian Bush): personalised composition of flower essences (60 min.)

€45

Loyalty offer reserved for members of the Kamanao Association : -15% applied to every 3 full reflexology

sessions only.

Payment options : you can pay by credit card, cheque or cash. For teleconsultation naturopathy sessions,

you can pay by bank transfer, or pay online via a dedicated link.


The activities carried out by the Service Provider in your home are as follows :

Details of "at your home" sessions:

- I only travel to Antibes (06600) - Juan-les-Pins (06160)

- A session lasts a minimum of 1h30

- The following rates include travel and transport costs for all my equipment, i.e. an hourly rate of €100.

Naturopathy: Vitality assessment with a Vital Hygiene Plan (2h) €200

Naturopathy: Follow-up with VHP update (1h30) €150

Auriculotherapy (1h30) €150

Foot reflexology with half-leg lymphatic massage (1h30) €150

Dien Chan facial reflexology (1h30) €150

Iridology (1h30) €150

30 minutes additional relaxation (Dien Chan facial reflexology or foot reflexology) €70

Children's reflexology (60 min.) €100

Floritherapy 30ml (Dr Bach and Australian Bush): personalised composition of flower essences (1h30) €150

Payment options : you can pay by credit card, cheque or cash.



The activities carried out by the Service Provider on company premises:

If you would like to receive my sales brochure with my offers and rates, please write to me at

coralie.naturopathe.reflexologue@gmail.com.

Copyright protection : the advice and files transmitted are intended for strictly personal and private use

agreed by the author. Any reproduction, adaptation, representation or commercial use, in whole or in part,

in any form or by any means whatsoever, is expressly prohibited.

Similarly, it is forbidden to film or make a voice recording of the sessions, or to broadcast them by any

means or media whatsoever.

The Service Provider does not hold any professional certification or state diploma.

The training courses taken (not officially recognised) are as follows:

Training in "Polarised Energetic Plantar Reflexology", 2009/2010, Myriam Bougon, 110 hours of lessons and

90 hours of practice with success in the Examination on 04/09/2010.

Training as a "Naturopath" 2020/2021, I.F.I., 1,500 hours including courses, internships, reports and

dissertation), obtaining an Attestation of Professional Training on 03/03/2021.

Perfectionnement en Iridologie" (Advanced training in Iridology), level 3 (levels 1 and 2 taken as part of the

Naturopath curriculum), l'Iris'anté, 15 hours plus practical work, awarded a certificate on 09/02/2021.

Training in "Causal Auricular Diagnosis", Acuseminars, 40 hours of lessons + practice, awarded a Training

Certificate on 20/03/2021.

Training in "Dien Chan, Multi-reflexology BQC level 3", Académie Dien Chan, 48 hours of lessons + practice,

awarded a Certificate on 06/06/2021.

Training in "Symphonie des Méridiens" Level 2, Acuseminars, 45 hours + seminar + practice, obtaining a

Training Certificate on 11/06/2022

These activities come under the heading of "unconventional" practices, designed to relieve certain everyday

aches and pains or, as a preventive measure, to improve health, quality of life, vitality and overall well being.


The Customer is informed and accepts that the Services provided are not intended to diagnose or treat any

disease.

They are complementary practices that may be used in addition to conventional treatments to contribute

to well-being.

The Services provided by the Provider do not in any way replace a medical diagnosis and/or treatment and

do not in any way dispense the Customer from consulting a doctor, who is the only person authorised to

make a medical diagnosis and provide appropriate medical treatment if necessary.



ARTICLE 4 DISTANCE OR HOME CONTRACTS

This Article applies in cases where this Agreement is entered into not directly at the Service Provider's

premises on the day on which the Services are provided, but remotely (by e-mail or from the Service

Provider's website or via an online booking site) or at the Customer's home within the meaning of Article L.

221-1 of the French Consumer Code.

The Customer acknowledges that he/she has read the contents of this Agreement, which includes the

mandatory pre-contractual information set out in Article L221-5 of the French Consumer Code, before

entering into the Agreement.

The Service Provider shall also provide the Customer with confirmation of the Contract concluded, on a

durable medium, within a reasonable period of time after the Contract has been concluded and at the latest

before the start of performance of the Services.

The Customer also agrees to receive a copy of this Agreement electronically.


Right of withdrawal

The Service Provider also reminds the Customer that, in principle, when this Contract is concluded remotely

or off-premises, they have a cooling-off period of 14 calendar days, without having to justify their decision

or pay any costs or penalties.

This period runs from the day after the Customer signs the Contract.

If the Customer wishes to withdraw from the Contract after signing it, they may use the withdrawal form

below, but this form is not compulsory. In order for the withdrawal period to be respected, the Customer

simply needs to notify the Service Provider of their intention to withdraw before the end of the period at

the following contact email address: coralie.naturopathe.reflexologue@gmail.com


Sample withdrawal form

I hereby notify you of my withdrawal from the service contract ______________ that I signed on ______

Customer's name _______________

Customer address ______________

Email _________________(only in the case of notification of this form on paper)

Date ________________(only in the case of notification of this form on paper)

Signature (only if notifying this form on paper) ______________

The Service Provider will acknowledge receipt of the Customer's request for withdrawal.

If the Customer exercises his/her right of withdrawal, the Provider will reimburse the sums paid within

fourteen (14) calendar days of notification of the request for reimbursement using the same means of

payment as that used for payment.


The Customer who has exercised his right to withdraw from a successively executed Contract, the execution

of which has begun, at his express request, before the end of the withdrawal period, shall pay the Service

Provider an amount corresponding to the service provided up until the communication of his decision to

withdraw; this amount is proportionate to the total price of the Service agreed in the Contract.

Cases in which the right of withdrawal does not apply :

For distance contracts :

If the Customer makes an appointment for the Services to be carried out on a date prior to the expiry of

the 14-day withdrawal period, and if the Services are fully carried out at the time of this appointment, the

Customer expressly and automatically waives his/her right of withdrawal, without the service provider

being obliged to receive his/her express request in writing.

For Services carried out at the Customer's home:

The Customer agrees to the immediate performance of the Services once this Contract has been signed and

therefore without application of the withdrawal period


ARTICLE 5 CONDITIONS OF PERFORMANCE OF THE SERVICES

The date(s) on which the Services are to be performed will be agreed jointly between the Service Provider

and the Customer.

The Service Provider also reserves the right, with the Customer's agreement, to perform all or part of the

Services using a dedicated digital communication tool. In this case, the Customer is hereby informed that

the Services performed may under no circumstances constitute telemedical acts within the meaning of

Articles L. 6316-1 et seq. and R.6316-1 of the French Public Health Code.

No health data will be hosted on the tool.

In addition, the Service Provider will ensure that the digital tool used ensures the security of the Customer's

personal data.

The Customer undertakes to cooperate actively with the Service Provider and to provide it with the

information necessary for the proper performance of the Services, in particular any useful information

about the Customer's personal situation (illness, pregnancy, particular vulnerabilities, disability).

For its part, the Service Provider undertakes to exercise all due care and diligence in the proper performance

of the Services and to keep the Customer informed of any difficulties that may arise during the performance

of the Services. The Service Provider is bound by a best endeavours obligation to provide advice and

information.



ARTICLE 6 CANCELLATION

Subject to the application of the provisions relating to the right of withdrawal for contracts concluded at a

distance and at home, any cancellation of Services by the Customer after the Contract has been signed will

only be taken into account if it is made to the Service Provider no later than 48 hours before the scheduled

date.

In the event of cancellation after this deadline, the Customer is informed that the sums paid in advance will

not be refunded (except in the event of a right of withdrawal).

The Provider also reserves the right to cancel, suspend or interrupt the Services if, after the Contract has

been signed, the Provider establishes that the said Services are manifestly incompatible with and/or

unsuitable for the Customer's personal situation (illness, pregnancy, particular fragility, disability, age, etc).

In this case, the Provider undertakes to reimburse the Customer for the sums paid in proportion to the

Services already performed.


ARTICLE 7 PRICES AND PAYMENT

The prices of the Services are set by the Provider. These prices may vary according to the type and duration

of the Services provided.

The prices applicable to the Customer on the date of conclusion of the Contract are those currently

displayed on the Provider's booking website and at the Provider's premises.

Prices are, in principle, exclusive of taxes and charges. Where taxes and/or charges apply, the Provider will

inform the Customer of these and they will then be invoiced in addition.

In the absence of information on taxes and/or charges, prices are deemed to be inclusive of all taxes and

charges.

The Customer is hereby informed that the price of the Services is not reimbursed by the French social

security system.

The conditions and means of payment differ depending on how the Contract is concluded.

-When the Contract is concluded remotely: at the time of the booking request, the Customer is informed

that he/she has an obligation to pay.

To this end, the function used by the Customer to validate their order means that they are placing an order

with an obligation to pay.

When the Contract is concluded off-premises (e.g. at the Customer's home): in accordance with article

L.221-10 of the French Consumer Code, the Customer is invited to wait for a period of 7 days from the

conclusion of the Contract before paying the price of the Services to the Provider.

As soon as the Service has been rendered and before payment of the price, a note or invoice will be issued.

This is compulsory when the price of the service is equal to or greater than €25 (including VAT).

For services costing less than €25 (including VAT), a bill is optional, but will be given to the customer if

requested.

The note will include the following information

the date, name and address of the Service Provider, the name of the Customer (unless the Customer

objects), the date and place of performance of the Services, a detailed breakdown of the quantity and price

of each Service, the total sum to be paid exclusive of tax and inclusive of all taxes.


ARTICLE 8 TERM

This Contract comes into force on signature for a period corresponding to the duration of the Services.

Depending on the case, it may take the form of a contract for immediate performance (completion of a

single appointment) or for successive performance.


ARTICLE 9 CONFIDENTIALITY

The Parties acknowledge the confidential nature of all information and data exchanged between them for

the performance of the Contract and undertake to keep it confidential, with the exception of (i) data

accessible to the public, (ii) data already known to the receiving Party.

All confidential information communicated by one of the Parties to the other Party will be kept by the

receiving Party in the same way as it keeps its own confidential information and will only be used for the

purposes of the Contract. This clause shall remain applicable for a period of FIVE (5) years after the end of

the Contract.


ARTICLE 10 LIABILITY

However, the Service Provider may be exempted from all or part of its liability by proving that the nonperformance or poor performance of the Agreement is attributable either to the Customer or to the

unforeseeable and insurmountable act of a third party to the Agreement, or to a case of force majeure.

Subject to the application of the aforementioned mandatory provisions relating to distance contracts, the

Service Provider shall only be held liable in the event of a proven fault on the part of the Customer.

The Customer is solely responsible for the choices he makes and the information he provides to the Service

Provider. Accordingly, the Parties agree that the Service Provider shall not be held liable if a Service is

unsuited to the needs and information expressed by the Customer.

The Service Provider shall only be liable for the Services expressly assigned to it under this Agreement.

The Service Provider is also not liable for any harmful consequences related to the communication network

or the Customer's Internet access failures.

Lastly, the Service Provider may only be held liable for direct damage attributable to it in respect of the

performance or non-performance, even partial, of its obligations under the Agreement, it being specified

that indirect damage is excluded.

Accordingly, the Service Provider may not be held liable for any indirect loss, loss of opportunity, loss of

data, damage to its image or any other special loss or event beyond its control or for which it is not

responsible.

By express agreement between the Parties, the Service Provider's liability is limited to the sum of €2,000

for all direct damages combined, unless a breach has been proven.


ARTICLE 11 INSURANCE

The Service Provider has taken out a professional indemnity insurance policy to cover any direct physical,

material or immaterial damage that it may cause in the context of this Contract.



ARTICLE 12 FORCE MAJEURE

Neither of the Parties may be held liable for any delay or failure due to the occurrence of a case of force

majeure as usually recognised by the case law of French courts and tribunals.

The Party wishing to invoke a case of force majeure must notify the other Party by registered letter with

acknowledgement of receipt as soon as possible after becoming aware of such an event. As soon as the

effects resulting from the force majeure event invoked have disappeared, the Party affected will

immediately resume performance of its obligation.

If the effects of the event constituting force majeure persist for more than 15 days, the Parties agree that

this Contract may be terminated by operation of law at the initiative of the most diligent Party by registered

letter with acknowledgement of receipt, without this affecting the conditions of payment for the Services

performed.


ARTICLE 13 PERSONAL DATA

In the course of performing the Services provided under this Agreement, the Service Provider has access

to the Customer's personal data.

All of the Customer's personal data processed by the Service Provider within the scope of the Agreement

is subject to a processing policy in accordance with the provisions of Law no. 78-17 of 6 January 1978

(known as the "Data Protection Act" or "LIL") and the General Regulation on the Protection of Personal

Data ("RGDP") no. 2016/679.

The Customer acknowledges having read this personal data processing policy at the latest when entering

into this Contract and accepts its terms unreservedly.



ARTICLE 14 EVIDENCE AGREEMENT

The Customer acknowledges the validity and evidential value of electronic exchanges and recordings made

by the Service Provider and accepts that said recordings have the same evidential value as a handwritten

document signed by hand. All data and computer or digital files recorded on the Service Provider's IT

infrastructure will be considered as proof of the facts to which they relate.


ARTICLE 15 MISCELLANEOUS PROVISIONS

Each of the clauses of this Contract must be interpreted, as far as possible, in such a way that it is valid

under the law applicable to it. If any provision of this Agreement is found to be illegal, invalid or

unenforceable by any court or competent administrative authority under the terms of an enforceable

decision, that provision shall be deemed unwritten, without affecting the validity of the other provisions

and shall be replaced by a valid provision of equivalent effect, which the Parties undertake to negotiate in

good faith, and as the Parties would have agreed if they had known of the illegality, invalidity or

unenforceability of the said provision.

The fact that a Party does not avail itself of any provision of this Contract shall under no circumstances

constitute a waiver of its right to demand compliance with each of its clauses and conditions


ARTICLE 16 TERMINATION OF THE CONTRACT FOR BREACH

In the event of a breach of an essential obligation by one of the Parties, this Contract may be terminated

by the other Party, by means of a registered letter with acknowledgement of receipt, 15 days after formal

notice has remained unsuccessful, and without prejudice to any action for damages.



ARTICLE 17 APPLICABLE LAW - COMPETENT COURTS

This Contract is governed by French law.

Pursuant to Articles L 611-1 et seq. of the French Consumer Code, the Customer has the right to have

recourse free of charge (excluding any legal or expert fees) to a consumer mediator with a view to the

amicable resolution of a dispute between the Customer and the Service Provider.

The Service Provider subscribes to the ombudsman service whose contact details are as follows: SAS CNPM

Médiation Consommation - 27 avenue de la libération - 42400 Saint-Chamond.

After the Customer has approached the Service Provider in writing to no avail, the matter may be referred

to the ombudsman service for any consumer dispute which has not been settled.


Since 15 February 2016, the European Commission's online platform for the amicable settlement of

disputes has been open to the public. Any consumer who encounters a dispute with a company located in

the territory of the European Union may submit a request for mediation via this European platform. The

Customer may also consult the European Commission's website dedicated to consumer mediation:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=EN

In the event of a dispute with a Customer that has not been settled amicably, jurisdiction is expressly

assigned to the court in the defendant's place of residence, in accordance with article 42 of the Code of Civil

Procedure.

Date signed by Customer :

Customer's full name


Coralie LE MOIGNE - 2023 - All rights reserved.

Syndicat Professionnels Naturopathie_Coralie Le Moigne
Association AMAVIE_bien etre_Coralie LE MOIGNE
Annuaire thérapeutes_naturopathe_coralie le moigne
Kamanao_naturopathie_reflexologie_Coralie Le Moigne

Legal information

Coralie LE MOIGNE Naturopath Reflexologist E.I. SIRET : 90948869400011 - APE : 8690F - Port. : 07 56 80 14 83. Les Lauriers bât. A - 33 avenue des Lauriers - 06160 JUAN-LES-PINS - France.

Attestation Professionnelle de Naturopathe I.F.I. Sophia-Antipolis 03/03/21.

Member of the Syndicat des Professionnels de la Naturopathie.

Member of the Association de Thérapeutes "Ressources 06", and of the Association Amavie. Professional Civil Liability, Operating Civil Liability policy underwritten by Beazley Solutions Ltd - 1 rue Saint Georges 75009 Paris, underwritten by Lloyd's of London Syndicates 623/2623.

Territoriality: Worldwide (Jurisdiction: Worldwide except USA/CANADA).

In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, we offer a consumer mediation service. The chosen mediation body is: CNPM - Médiation de la consommation.

In the event of a dispute, you can submit your claim on its website: https://cnpm-mediation-consommation.eu or by post by writing to CNPM - Médiation - Consommation - 27 avenue de la libération - 42400 Saint-Chamond. V.A.T. not applicable, art. 293 B du C.G.I. The invoice may under no circumstances be assimilated to an invoice for medical care giving rise to reimbursement by a Social Security organization.

Consult the General Sales Conditions (clickable link) of Coralie LE MOIGNE

Coralie LE MOIGNE complies with the RGPD personal data protection policy (clikable link).

Credits: Graphic design by Matthieu DURST (Instagram: @idexpression06); Marketing strategy & simplified website by Delphine SICSIC (www.agencedelca.fr)

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